To upload your receipts, you will need to access the below website: 

AETNA portal 


Instructions for registering claims. 



If you have not already carried out the registration process for the portal, then it will take you 2 minutes extra to do this; by using the information found on your membership card, sent to you by AETNA. 


Instructions for registration




Due to GDPR regulations, if you would like us to handle your claims, then you must give authorisation for us to do so. Once you have uploaded your claims receipts on to the portal, follow the below link for the authorisation process. 


Claims consent